
The Data Center and Network :
Our Data Center is fully equipped to house mission-critical data center operations within a high-security, state-of-the-art venue. The internal network has a combined 3.84 Tbps of switching and routing capacity with multiple 10Gig-E backbone trunks. The center’s 24/7 on-site staff and video monitoring, combined with rigorous security practices, ensure against loss or intrusion. We utilise a highly scalable, redundant network with more than 60 Gbps connectivity.
Physical security for safeguarding your site and data:
The latest in camera systems monitors both interior and exterior facilities around the clock. Access is limited to authorized personnel only, and strictly enforced by electronic access cards, biometric scanning, and guards.
Environmental control features for maximum reliability:
To reduce downtime, our centres feature advanced fire suppression systems, surge suppression, specialized heat and smoke sensors, separate fire zones below the floor and above the ceiling, raised flooring for improved server environment, as well as temperature, humidity, static and airborne particle controls.
Redundant systems to maximize your connectivity and uptime:
We build in redundancy to ensure that your site is open for business. This includes Cisco routers, Layer 2 and 3 switches, our power system generator in addition to our regular grid electrical power, and our backbone. Each server is protected by our fire suppression system and multiple air conditioning systems (HVAC: Heating Ventilation Air Conditioning). In addition, we keep a supply of drives, network cards, processors, motherboards and every other piece of equipment that has even a remote chance of failure.
Unparalleled customer service support for fast problem resolution:
The Network Operations centres provides 24/7/365 monitoring of our servers, network status and our connectivity to upstream backbone providers. Our expert technicians identify potential issues and provide resolutions before any problems occur. With access to servers from the monitor room, support and administration personnel continually monitor systems and troubleshoot any problems. |