In 2010 the Bristol International Balloon Fiesta reviewed its website, including design, content management system and hosting. As Europe’s biggest hot air balloon event and one of the top five outdoor events in the UK, the Fiesta attracts an annual audience of 500,000.
A staggering 85% of visitors primarily use the Fiesta’s website for information about the event, and to book advanced car parking. This creates a significant increase in website hits during August when the event is held (It has peaked 3-4 million unique views in the past). Previous website hosting solutions had resulted in the website being down for periods of time due to this high demand.
Winserve were able to provide a cost effect hosting package for the Fiesta, providing a monitoring system to ensure enough capacity in the hosting package to handle the traffic to the site.
Ben Hardy
www.bristolballoonfiesta.co.uk
We've used other hosting companies in the past but have found WinServe to be the most reliable and also highly flexible when we need something a little out of the ordinary. We now use WinServe for all our hosting requirements and we would certainly recommend them highly.
TheYachtMarket.com Limited
www.theyachtmarket.com
Since day one I have been impressed with WinServe's approach to customer service and support. After some very unsatisfactory service from one of the larger UK reseller companies, it was a breath of fresh air to find a company that not only provided a great hosting service, but offered fast, friendly and helpful support, sometimes even "over and above" the call of duty. I'd have no hesitation in recommending Winserve.
Craig Smith, 45b Web Design
www.45b.co.uk
Faultless Technically Advanced Host After 3 Years.
We provide an Automated Online Software Activation Service to our customers. As you can imagine a problem with our web host would be extremely inconvenient to all our clients. We have been hosted with Winserve for over 3 years now and utilise 24 hour remote monitoring. I have never known a host to offer comparable ASP, dedicated SSL and ODBC services to Winserve. Their support service is both approachable and instantaneous. Without doubt the success of our business owes much to their unfaultable service.
Vincent Alder - Fingoo Ltd - Director
sales.fingoo.net
Previously I was running my own server assuming it would be the easiest, most flexible and best value route. I was wrong. I no longer need to get my hands dirty with the intricacies of running a server and my uptime commitment is one step removed (and improved, incidentally). I now have measurably more time to spend on what really matters - my customers. Furthermore, their support exceeds any expectations - not just in speed of response but also in terms of content and approachability. Not only that, they're not resting on their laurels, their service & features are constantly being improved! Highly recommended.
Matt Stanley-Webb
www.mtstudios.net
Have had reseller hosting account for 4 years + with another host and last 2+ years with a certain company based in Belfast (begins with V!) who were an absolute nightmare. Huge amounts of downtime - attitude to customers was shocking - like they were doing you a favor by letting you host with them, and support staff were downright rude on many an occasion. Caused me many a sleepless night. Had lots of domains/sites to move so put off moving for a while but did a fair bit of research and Winserve stood out a mile in terms of how satisfied their current customers seem to be. They also answered all my initial questions comprehensively and with no messing around!
They not only added certain mail components which made the transition much easier for me (for no additional charge) but I've hit them with loads of support questions (I think I may be the bane of their lives at present!!) and they've always responded within minutes and with a helpful and courteous response. They really are a breathe of fresh air and show what can be done if you really care about customer service and support.
Gareth Davies
www.aberdeen-internet.com
We used reseller services for several years & became increasingly aggrieved by excessive charges for day to day essentials such as .Net support etc. Winserve solution offers everything we need at far less cost with better support and flexibility. Since migrating all our hosted sites in December 2004 we've seen 99% uptime with one minor outage of email (server failure) which was promptly fixed. In summary, good service, good value, good support.
Simon Birchall
www.hipressure.co.uk
Can't believe the support from these guys. Every email request is replied to within 5 minutes usually, and they set up additional services faster than I could on my own server! I have 3 reseller accounts with them now.. think that proves how good they are (had been through 4 other hosting companies before this). The SQL server is great too, unbelievably fast + they allow you to do full text indexes with daily population!
Chris Harris
www.redmagnet.co.uk
Winserve provided all that I would expect in terms of reliability, services, etc, but I have been impressed mostly by the level of service - nothing is too much trouble for their support team and I cannot recommend them highly enough.
Dean Marshall
www.skillclear.co.uk
There is nothing like "word of mouth" business and I was referred to WinServe by a friend. I have never looked back, from that day I have been very impressed by the high level of service that the company offers. They are approachable and respond to any issues within minutes. I will be recommending them to friends and actively promote them in forums. I already have a resellers account! I have other website's planned and will be using your service!
A Samuel
www.access-investment-property.com
We selected Winserve because we were looking for a cost effective but technologically advanced hosting specialist with NT and Sequel Server capabilities. We had made the mistake of going for a large international company, but their service and support was less then Active, in fact it was non existent.
Winserve have given us a good performance base on which to develop our systems and have provided excellent support and advice. They have been friendly, approachable and professional.
We have now started moving our customer managed sites over too. Winserve enabled us to have the new site up and configured before the domain switch over and my customers didn't even notice the change.
It's been excellent value, good service and a pleasure to deal with like minded people who are pleased to help.
Jon Godfrey
Director
Life Cycle Services Limited
www.lifecycleservices.co.uk
I have been very impressed with Winserve from day one. The level of support has been outstanding with replies to any emails and queries being not within days but within hours !
The upgraded website's, of which I host a number with Winserve, suffer no downtime and therefore saves my businesses money in return. I do not hesitate in recommending Winserve to all the companies I deal with which require website hosting. Thanks to all at Winserve for being so professional and offering a fantastic service.
Giles Keen
www.rockleyparkcaravan.co.uk
Having tried and backed out of various reseller packages from both large, famous name services such as verio and fasthosts and smaller services we finally discovered Winserve web and while the costs and features are similar to others we found the following convincing reasons to take up the full service Reseller 5, and shall shortly take on much more space. Control Panel interface for us as resellers and for our clients is excellent. Scheme Levels for the plans easy to set up, control and market. Excellent CDO range and add-ins for ASP. Very easy database setup and connection strings. Quick and easy response to UD4 connection wizard - this is not true of many other service providers. Support by telephone is good, support by email usually gets a response, and a solution, within the day. We host over 500 websites on Linux and NT / Windows 200 servers and have provided hosting services for nearly 7 years as a reseller.
Peter England
www.webholder.com
I have used many website hosts over the last five years and have had problems with all of them. After looking around I found the reviews of Winserve and thought they were to good to be true, but thought I would give them a go. This was by far the best move I have ever made, the support is second to nobody, the packages are reasonably priced and the service is quite simply the best their is, I would not consider moving from them for a hosting company that was one-tenth of the price!
Daren Purser
www.shirebase.com
Before signing up for a new host I had a few questions to ask. Winserve answered within minutes and the few questions I've had since have been answered just as quick. The hosting package is great value, with lots of services included. Both the website hosting and databases are fast and reliable. With all of the new technologies Winserve are a great host for future developments. Winserve are everything you would need in a host, with support that is top quality.
Dean Paddock
www.hallamunion.com
I recently signed up with WinServe and thought I'd drop you mail to give credit where credit's due.
I was looking for a new host for my website (www.asianclubguide.com) and chose your company as you seemed very cost effective for the range of services you offer. Transferring my site and domain name has been very straight forward and your technical support has been excellent. I've generally received an email reply within 5 minutes of posting my query.
Hope your service continues to deliver as it's started. I have already recommended your company to others.
Kind Regards,
Kuldip Pardesi
www.asianclubguide.com
Thank you very much for all the effort you have made. You take the phrase help desk that bit further each time.
Kind regards
James Sinclair
www.ukwingchun.com
Every time I have had a query about my new websites either via phone or email, your reply has been prompt and exact. I am very glad I moved my website to Winserve and recommend you guys all the time to my business contacts.
Sincerely,
Obaid Osmani
www.whiteroselaundries.co.uk
Many thanks for your help.....this is the first time I have used you as a company to host a domain name and am very pleased with the support I have received from you and will certainly use you for more domain names.
Darren Dykes
Freelance Computers
webXdesign - a division of Freelance Computers
www.webxdesign.co.uk
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